What Our Clients Say About Working with Us
Real accounts from individuals and business owners across Nova Scotia who came to us with something important to put in writing.
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My husband and I had been putting off writing our wills for years — it always felt like something we'd deal with later. After using Caribou & Quill, I honestly wish we'd done it sooner. The process was calm, everything was explained without making us feel rushed, and the documents were clear enough that I actually understood what I was signing. Worth every cent of the fee.
I came in uncertain whether to incorporate or operate as a sole proprietor — I'd been a freelance graphic designer for four years and things were growing. Thomas walked me through both options honestly, without steering me. We ended up incorporating provincially and the whole package was tidy and done in about three weeks. Clear fees, no chasing for updates.
I manage six residential units and the tenancy agreement template I'd been using was completely out of date. Caribou & Quill drafted a new standard lease for me and explained every clause — some I hadn't thought through properly. Two small revisions and it was done. I've since used the same template for three new tenancies. Clean, professional, and worth the time I've saved.
After a health scare this past spring, I finally sat down and sorted my estate documents. The intake questionnaire helped me think through things I hadn't considered — who would make decisions for me, what my actual wishes were for the personal directive. The consultation was thorough and unhurried. I left with documents I understand and a lot less weight on my shoulders.
We were signing a five-year commercial lease for our café space and wanted someone to read it properly before we committed. Sara coordinated the review quickly and we had a clear explanation of three clauses I would definitely not have flagged myself. The negotiation support helped us get a reasonable amendment. That peace of mind at the outset was exactly what we needed.
I had done some reading on incorporating and thought I had a reasonable idea of what I needed. After speaking with Thomas, it turned out that federal incorporation was actually the better fit given our client locations — something I hadn't considered. The whole package was clear, the minute book was professionally set up, and we were ready to operate within the timeframe they quoted. Highly recommend for anyone formalizing a business.
Situations We've Helped Navigate
A retired couple in Halifax — one with adult children from a previous relationship — needed a will that clearly addressed inheritance wishes without creating ambiguity. They'd been unsure how to approach the conversation and where to start.
Through the intake questionnaire and a thorough consultation, we mapped out the family structure and identified the key decisions that needed to be made. We drafted two separate wills with coordinated executor arrangements, along with powers of attorney and personal directives for both.
Both clients left the walkthrough session with documents that accurately reflected their intentions. They described the process as something they'd dreaded far more than it warranted.
Two friends in Dartmouth wanted to formalize a partnership they'd been running informally as a small landscaping business for two seasons. They had no documentation and needed a proper structure before taking on commercial clients.
After reviewing their situation, provincial incorporation was the right path. We handled the incorporation filing, drafted a shareholders' agreement addressing decision-making and exit provisions, and set up the corporate minute book with initial resolutions.
The company was incorporated within 17 business days. Both founders understood the structure of their agreement before signing. They subsequently secured their first commercial contract within the month.
A retailer entering a three-year commercial lease on Barrington Street was presented with a 24-page agreement by their prospective landlord. They had two weeks before the landlord's deadline and wanted the document reviewed properly before committing.
We reviewed the full lease and identified four clauses worth attention — including a personal guarantee provision and an ambiguous restoration obligation at lease end. We prepared a plain-language summary and supported a negotiation that removed the personal guarantee requirement.
The amended lease was signed within the landlord's timeline. The client reported that identifying the personal guarantee clause before signing made a material difference to their risk exposure over the term.
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Halifax, NS B3J 3R7
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